Privacy Policy

01 Information We Collect

When you reach out through our contact form, we collect the information you choose to provide. This may include your name, agency name, email address, phone number, the service you are interested in, and the details of your message.

We may also collect limited, non-identifying technical information — such as general usage data — through standard website analytics to help us understand how the site is used.

02 How We Use Information

We use the information you submit to respond to your inquiry, communicate with prospective clients, evaluate service needs, and improve our website and business operations.

We do not use contact-form submissions for unrelated marketing without your consent.

03 PHI Notice

Please do not submit patient-identifying information or protected health information (PHI) through the public contact form on this website. The form is intended for general business inquiries only.

If an engagement moves forward, we will arrange a secure intake process and, where appropriate, execute a Business Associate Agreement before any PHI is shared.

04 Business Associate Agreements

Where applicable, J&D Billing Solutions may operate under Business Associate Agreements (BAAs) before receiving PHI. The specific safeguards and obligations that apply to each engagement are defined by the signed agreement.

05 Information Sharing

We do not sell personal information. Information may be shared only with service providers or partners needed to operate this website or respond to your inquiry, and only to the extent necessary to do so.

06 Security

We use reasonable administrative, technical, and workflow safeguards to protect the information we receive. However, no method of transmission over the internet or electronic storage can be guaranteed completely secure.

07 Data Retention

We may retain inquiry information for as long as needed to support business, communication, legal, or operational purposes. When it is no longer needed, it may be deleted or anonymized.

08 Contact

Questions about this Privacy Policy can be directed to team@jdbillingsolutions.com.