Our Services

We Promise. We Deliver.

Full-service home health processing — from the first referral to the final claim — handled by specialists who know your workflows, your platforms, and your compliance requirements inside and out.

Eight Services. One Accountable Team.

Every service is built around accuracy, compliance, and speed — because when one team owns the full cycle, nothing falls through the cracks.

Your agency manages dozens of moving parts every day. We built our service model so your team never has to wonder who owns a task, where something stands, or whether a deadline will be met.

01

Patient Intake & Verification

We handle the front door of your agency — collecting patient demographics, verifying insurance eligibility, and ensuring all intake paperwork is complete before care begins.

  • Demographic data collection & validation
  • Insurance eligibility & benefits verification
  • Referral tracking & physician order management
  • Authorization procurement & follow-up
02

Case Management Support

We keep your cases moving — tracking schedules, coordinating between clinicians, and making sure every visit, order, and communication is documented on time.

  • Visit scheduling & tracking
  • Clinician coordination & communication logs
  • Recertification & discharge tracking
  • Missing documentation follow-up
03

OASIS Review & QA

Our QA specialists review every OASIS assessment for clinical accuracy, consistency, and compliance — catching errors before they impact reimbursement or star ratings.

  • OASIS accuracy & consistency checks
  • Clinical documentation alignment
  • Star rating & outcome optimization
  • Timely submission to CMS
04

Coding & Documentation

Accurate ICD-10 coding and clinical documentation are the backbone of clean claims. We code to the highest specificity and ensure documentation supports every code.

  • ICD-10 code assignment & validation
  • Clinical documentation review
  • Code specificity optimization
  • Coder-clinician feedback loops
05

Billing & Claims

We submit clean claims on time and chase every dollar. From RAPs and finals to denials and appeals, we manage the full billing lifecycle.

  • RAP & final claim submission
  • Denial management & appeals
  • Payment posting & reconciliation
  • Aging report monitoring & follow-up
06

Plan of Care (CMS-485)

We prepare and manage your Plans of Care (CMS-485), ensuring physician orders are accurate, signed on time, and properly aligned with clinical documentation.

  • 485 preparation & updates
  • Physician signature tracking
  • Order accuracy & compliance checks
  • Recertification period management
07

Audit Support & Compliance

When audits come — and they will — you'll be ready. We help build audit-proof documentation and respond to ADRs, TPEs, and other reviews with confidence.

  • ADR & TPE response preparation
  • Internal compliance audits
  • Documentation gap analysis
  • Corrective action plans
08

Staff Training & Optimization

We help your team get sharper. From OASIS accuracy to documentation best practices, we deliver targeted training that improves outcomes and reduces costly errors.

  • OASIS & clinical documentation training
  • Billing & coding best practices
  • Workflow optimization consulting
  • Compliance awareness education

Getting Started Is the Easy Part

Here's how we plug into your operations without disrupting your workflow.

1

Discovery Call

We learn about your agency, workflows, pain points, and goals to tailor a solution that fits.

2

Custom Setup

We configure our team and processes around your systems, EMR, and compliance requirements.

3

Go Live

Our specialists begin processing your work with daily communication and full transparency.

4

Ongoing Support

We monitor quality, adapt to changes, and continuously optimize your operations.

Before You Decide

Straight answers to the questions every agency asks. No runaround.

How quickly can we get started?

Most agencies are fully onboarded within 5–7 business days. We handle the heavy lifting — system access, workflow mapping, team introductions — so your operations never skip a beat.

How do you ensure HIPAA compliance?

Every team member is HIPAA-certified. We use encrypted channels, role-based access controls, and maintain full audit trails on all PHI. Compliance isn't a checkbox for us — it's built into everything we do.

What's your pricing model?

Transparent and volume-based — no hidden fees, no surprise charges. We build a custom plan around your agency's size and the services you actually need. Most agencies save 30–50% compared to hiring in-house.

Can we start with just one service?

Absolutely. Many agencies start with billing or intake and expand from there once they see the results. No pressure, no commitment traps — we grow with you at your pace.

What's the typical ROI agencies see with J&D?

Most agencies see faster reimbursements, fewer denials, and significant cost savings within the first 60 days. When you stop losing revenue to errors and delays, the numbers speak for themselves.

HIPAA Compliant
Encrypted operations & audit trails
Secure Access
Role-based controls & PHI protection
100% Remote
No disruption to your workflow

One Team. Every Task.
Zero Gaps.

From patient intake to final reimbursement — one dedicated team covering every detail so nothing slips through.

Why Agencies Choose J&D Let's Talk